Zoom Video Conferencing

Zoom Support Status

Due to the increased demands on support and operations, escalated support services are limited and responses will be delayed. For more information, visit Zoom’s “Support during the COVID-19 pandemic” page. If further assistance is needed, contact the K‑State IT Help Desk at (785) 532-7722 or helpdesk@k-state.edu.

About Zoom

Zoom is a full-featured video and collaborative technology which unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. KSU Pro Zoom accounts allows for video, audio, and content sharing between up to 300 participants by default (500 per request) from any device including Windows and Mac computers, Android and iOS devices, H.323 room systems, SIP software, and teleconference lines.

Anyone in the world can join a Zoom meeting, but only a host can start/schedule meetings. Use your KSU eID and password to sign in to your host account.

Getting Started

Before getting started, make sure that your computer or mobile device meets the minimum system requirements.

Download Zoom for your computer or mobile device, or click “Host a Meeting” above. Use the app or webpage to start, join, or schedule meetings. For more information, check out the Using Zoom guide (PDF).

If you need assistance, visit the Zoom Troubleshooting page or contact the K-State IT Help Desk.


K-State Policies and Best Practices